The Malabar House

I have always stayed at Malabar House for any trip to Kochi when it is available. It is one of the most elegant and lovely small spots to unwind and enjoy some respite before venturing into town. The breakfast is superb, as is all meals, as well as the service--always terrific. The presence of art (and artists) is an added bonus along with the laidback charm and feel of a private bungalow. Be aware that it now takes more than an hour to reach the airport because of traffic--but this should not deter anyone from staying and visiting wonderful Kochi!

The property is small, intimate and very well suited. Ann Marie at the front desk is truly exceptional.

Street noise due to a political event coming (one night)

Big an d clean rooms, ambient setting, friendly staff.

Property was nice. Rooms were really nice.

Pool was rather disappointing. Also had an incident with a staff member walking in unannounced. We were in the back of the room and he knocked, we didn’t hear and he walked in. He should have called or there should be a do not disturb sign or something. Instead of apologizing and appearing bad, they gave a justification for coming in. It was an embarrassing situation and we were disappointed in their reaction. Really, a simple do not disturb would work wonders.

Very nice hotel downtownBar and restaurant : good wines and cooking Very good service

Tastefully appointed and furnishes, large room, comfortable bed, good service

Rooms on ground floor have no noise insulation

good location

Room floor was dirty - they cleaned it when pointed out to them

The location was perfect, close to everything. Staff was helpful. Dinner was excellent.

Great location, beautiful rooms, front office staff was lovely

Uncomfortable pillows, super slow, inflexible service in the kitchen.

A wonderful experience at this charming and beautiful hotel.What sets it apart is the people. Excellent hospitality from all staff, especially Aparna and manager Vinesh who went above and beyond to also advise and assist to next leg of our journey. Wonderful breakfast. Easy walking access to the fort, local businesses and eateries.

Great location, very friendly and helpful staff… who are kind and thoughtful… special mention for Jesty -

I absolutely loved Malabar House! My room was beautiful, the staff was very attentive, and the breakfast was excellent!I am only sorry our stay here was so short.

Nothing - no complaints whatsoever

The room was quirky and arty with a traditional high bed that there were steps to help one climb into. Staff were pleasant, if inept, and after much persuasion managed to source a cushion cover I particularly liked from a sister hotel, at a hefty price!

Really fell very short of what is expected from a Relais et Chateaux property. we arrived late and were shown to a room with a door that was almost impossible to close/open. The reception were aware and said it was a bit tricky. They made no effort to rectify until we expressly requested it was seen to, whereupon it was dealt with straight away! The dinner was very poor. Prawn biryani with no flavour or spice, vegetable thali similarly tasteless. The extensive wine list was mostly unavailable. Breakfast was very limited, and the service very poor. Things came in a totally haphazard manner, one morning we had no coffee till we'd finished eating. The waiters had no training in how to provide good service.The 'pool' was the size of a postage stamp, immediately behind the reception desk, where the main pastime of the staff was swatting mosquitoes with the bug racquet, and it would be better described as a pond. There were 4 sunloungers available, cheek by jowl with the dining tables.

Lovely staff, superb location and beautiful layout. The swimming pool was a definite bonus on a humid end of January visit.

The evening meal whilst more than acceptable took a long time to come. Also the wine choices were prettypoor but then again you don't visit India for its wine. The outdoor terrace evening ambiance was lovely

Beautiful , well located , well taken care off. Fantastic staff , delicious food

It's a beautiful well decorated House ! The location is very good.Friendly faces but bad English spoken

This used to be for more than 6 years our favorite place to stay! This year not only a totally new change of staff but we could not understand because of badly spoken English. The Chef in Restaurant served food which was not up to the old fantastic standard . We were bitterly disappointed and sad to see the once brilliantly run House operating now so unprofessional .

Great location, comfortable rooms, good public areas, staff very attentive

Slippery shower floor. Beds very high so might be worth checking that suits when booking.

The location is great and the staff is extremely helpful and nice. The restaurant is fantastic.

The room we had, didn’t offer any view.

Great location, beautiful furniture and decorations

WiFi was a bit slow; the swimming pool is quite small and unfortunately squeezed right between the front lobby, the restaurant and the open-air corridors to the rooms (more decorative than swimmable); the service at the restaurant was very slow and the lighting was more “hospital-bright” than intimate/romantic.

have used the hotel many years ago and wanted to stay again as had fond memories of my stay the staff were exceptionally good especially Abin and saniyei at reception

I felt that the hotel had lost some of its panache from years ago. but this is possibly due to the effects of the pandemic little attention to detail like the food presentation wasn’t what one would expect from an establishment of this stature